Safeguarding Children and Adults



Wellbeing Centres has a statutory duty to make arrangements to safeguard and promote the welfare of children and young people, and also to protect children, young people and adults who may be at risk of abuse or neglect.


Who do I contact if I have a safeguarding concern or suspect abuse?


  • If there is no immediate danger you can tell someone you trust such as a family member, friend or a professional.
  • If you don’t want to tell someone you know, then you can contact the Wellbeing Centres Safeguarding Team by calling 0208 340 6832.
  • If you think the abuse is a crime or someone is in immediate danger call the police – 999
  • If it is a non-emergency, call 101.

Emergency contact numbers

Please see the numbers below, which may vary according to where you live.

Your GP will have these contact details listed on their website.


  • If domestic abuse is suspected call the National Domestic Violence helpline: 0800 2000 247
  • If you are worried about a child, contact the NSPCC helpline on 0808 800 5000 whose counsellors are available 24 hours a day.


Types Of Child abuse

Child abuse is any action by another adult, child or group of people that results in significant harm to a child. These come under:

Physical, Emotional, Sexual, Neglect

Adults at risk

An adult at risk is someone aged 18 years or over who might not be able to look after themselves, protect themselves from harm or stop themselves being exploited. They may:


  • Have a mental health problem or illness including dementia
  • Be involved with drug, alcohol abuse or other substance abuse
  • Have a physical or learning disability
  • Be older and frail
  • Not be able to speak up for themselves
  • Neglect themselves and/or their home
  • Live or receive respite care in an environment controlled by another entity or institution


Types of Abuse

  • Physical abuse such as hitting, slapping or pushing
  • Neglect such as not being cared for properly, ignoring medical or physical needs, not having enough food, water or heating
  • Emotional or psychological abuse such as shouting or swearing, threats or intimidation, not being allowed to see friends and family or make your own choices
  • Sexual abuse such as unwanted touching, kissing or sexual intercourse or sexual contact without consent or with pressured consent
  • Financial abuse such as theft, forcing someone to sign over money or property, making financial transactions without consent
  • Discriminatory abuse such as comments about someone's disability, age, illness or sexual orientation
  • Domestic abuse such as controlling, forceful or threatening behaviour, honour-based violence and female genital mutilation
  • Modern slavery such as human trafficking and forced labour
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